Our Team
Smart, practical, and focused on delivering impressive results.
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But more than that, we are grounded in the realities of operational work across a wide variety of domains. We work with minimal interruptions to your company to diligently conduct studies and assessments that reflect the often hidden barriers to safe, reliable, and resilient performance.
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We use this combination of smarts and insight to produce innovative approaches and exceptional results.
​Laura has over 20 years of experience working in integrated systems safety, cognitive systems design, and resilient systems engineering. She has a proven ability to design and implement interventions and program that sustain resilient, productive operations.As a socio-technical systems specialist, she is able to clearly communicate barriers and facilitators to performance in technology adoption and use. Her research & guidance has helped start ups, fast growing early stage companies, and large enterprises- including Fortune 500 companies. Through her research and consulting she has had an insiders view to many of the leading tech companies, giving her a wide range of experiences to draw from.
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She was a member of the founding team of Jeli, an incident analysis tool for software companies to analyze their outages from a socio-technical systems perspective. Building off her doctoral work as the Head of Research & Cognitive Systems Engineering, her insights and work were instrumental in guiding design & engineering. Jeli was acquired in 2023 by PagerDuty for $29.7M.
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Dr. Maguire continues to do research and publish including her bi-monthly Failure Mode column in IEEE Software. She is the Chair of the SREcon Americas program for the 2025 & 2026 conferences, was a Founding member of the Learning From Incidents community (2018-2024) and the Resilience in Software Foundation (2024 - present). She is the Director of the Resilience & Proactive Safety Initiative at The Ohio State University, a industry-academic partnership aimed at merging theory and practice. She is a highly sought after international keynote speaker for her technical, but clear and engaging translation of complex topics.
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Dr. Maguire received her M.Sc in Human Factors & Systems Safety Engineering at Lund University and her PhD in Integrated Systems Engineering at The Ohio State University. She continues to advise students as a thesis supervisor at Lund University and as a mentor focused on women and underrepresented minority engagements in STEM. ​​​
Dr. Laura Maguire
Founder & Principal Engineer
Dr. Morgan Reynolds
Cognitive Systems Engineering & Training Facilitation
Dr. Morgan Reynolds is an engineer trained in both cognitive systems and resilience engineering. Morgan has worked on research projects in healthcare, air traffic control, software engineering, and defense focused on human-human and human-machine coordination, representation design, building resilience, and supporting system safety.
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Her doctoral work studied how practitioners adjust their coordination, monitoring, and authority relationships to accomplish fast-paced, high-risk work. She applies this knowledge to working closely with clients to collaboratively design work processes, communication channels, and teaming practices.
She excels at quickly uncovering pressures and practices that are impacting performance in fast-paced, high-value, and high-risk work environments. With this insight, she designs practical, implementable solutions to mitigate their effects.
Dr. Alex Morrison
Cognitive Systems Engineering & Training Facilitation
​Over the past 15 years, Alex Morison has worked in Cognitive Systems Engineering across private, government, and academic settings. As owner and Chief Science Officer at Mile Two, LLC, he led the technical vision for the company with projects primarily supporting the Department of Defense. Beyond technical leadership, Alex focused on developing multidisciplinary, high-performing teams to perform cognitive engineering work. He showed a consistent ability to take individuals with disparate technical skill sets and train them to operate as unified, collaborative teams—essential for the complex, mission-critical work they tackled.
Alex has a wide range of expertise that he brings to his consulting and facilitation work. At the start of his career, Alex’s work has centered on human-sensor system interaction, especially in human-robot systems. Alex coined the term "extending human perception" to describe his approach to sensor system design. The core idea treats the human and robotic system as a unified perception system, integrating high-level visual perception with cognitive systems engineering principles to evaluate joint performance rather than as separate components.
While working with the Air Force Research Laboratory (AFRL) as a Research Assistant Professor at Ohio State University he contributed to intelligence analysis research aimed at real-time operational capabilities. The work spanned both image-based and non-image data sources. He developed new representations for analyzing hyperspectral data and event-based analytical methods for full motion video.
Alex is proud of the success of these efforts and the practical implementation of cognitive systems engineering techniques in operational environments. A strategic and results oriented leader, Alex possesses highly useful skills for today’s challenges, including computer programming in multiple languages (c, cpp, java, JavaScript, R), AI knowledge and skills (computer vision), and representation aiding techniques.
David Leigh
Training Facilitation
David Leigh is an IT leader with 30 years of experience spanning software development, site reliability engineering, and engineering management. He recently retired from IBM as a Distinguished Engineer, where he spent the past decade strengthening the teams and technologies involved in complex, critical systems, helping organizations improve their ability to anticipate, respond to, recover from, and learn from unexpected operational events.
David specializes in applying resilience engineering principles to incident response and post-incident learning, combining technical depth with practical experience from high-stakes operational environments. He is actively engaged in the cross-industry community of researchers and practitioners advancing resilience engineering principles and practices. He has presented on these topics at conferences and on podcasts, sharing insights with practitioners across industries.
David currently serves as Director of Operations for Statistics Without Borders, where he applies his operational expertise to support the organization's mission of providing pro bono statistical consulting worldwide. He has held senior technical and leadership roles throughout his career, consistently gravitating toward challenges that involve helping expert teams do their best work through well-designed systems, processes, and tools.