Services
Training and Facilitation
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We deliver a variety of customizable workshops on human performance in complex cognitively demanding work.
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We develop high-fidelity simulation and scenario design and delivery based on in-depth cognitive task analysis and graduated complexity competency frameworks.
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We lead incident investigations and post mortem briefings designed to generate new insights into large-scale, distributed system outages.
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We aim to accelerate expertise acquisition through problem-based exercises that develop cognitive flexibility using evidence-backed learning strategies.
Research
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We are trained in a variety of mixed methods research techniques specializing in qualitative inquiry and socio-technical systems analysis.
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We conduct long and short duration studies aimed at clear problem identification.
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We strive for minimal disruption to production by using lightweight, high impact research and data collection techniques.
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Specializing in Cognitive Task & Work Domain Analysis, and Critical Decision Method
Design
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We utilize joint cognitive systems design for automation workflows, human-computer interaction, user experience modeling, and product design.
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We specialize in visual analytics, representation design, and human machine teaming for high-risk, high-consequence, and high-value work domains by drawing from our knowledge of human cognition, perception, and reasoning.
Development
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We work collaboratively with software developers on wire framing, prototyping, visual analytics, knowledge representation design, software navigation, and decision support systems.
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Our speciality is in cognitive aiding and work process engineering for high urgency situations where microseconds matter.